Work Samples

See how we work

Each document takes the form its readers would expect. A monthly dashboard fits on one page, a current-state assessment runs to fourteen, and a findings readout is a slide deck. Two illustrative engagements and five practice samples cover HGMA’s six practice areas.

The client organizations, people, scenarios, and figures are fictional. These examples do not describe actual client engagements or results.

Example Engagements

Program & Project DeliveryPrivate sector16 weeks

Larkfield Distribution Co.

Larkfield is a fictional Mid-Atlantic logistics provider with four distribution centers and about 520 employees. Its 14 projects lack a shared intake, reporting, and decision process. The engagement establishes a project management office (PMO) using existing software and staff.

Illustrative results · Week 12

14projects tracked in one register
9 / 3 / 2projects on track / at risk / off track
93%weekly status updates submitted on time
7 of 8actions from the previous review closed
  1. Engagement charterPMO Setup and Portfolio GovernanceCharter · 3 pages (opens in a new tab)
  2. Steering group readoutPortfolio Governance: Current-State ReadoutSlide deck · 12 slides (opens in a new tab)
  3. Operating model and roadmapPMO Structure and Implementation PlanPlan · 4 pages (opens in a new tab)
  4. Portfolio status reportPortfolio Status Report: Week 12Dashboard · 1 page + register (opens in a new tab)
Download four samples (ZIP)

Engagement timeline · 16 weeks

  1. Week 1Charter signedScope, roles, deliverables, and acceptance
  2. Week 3Current-state readoutFindings from 18 interviews, presented to the steering group
  3. Week 5PMO structure and planOperating model and implementation roadmap
  4. Weeks 8 to 10Reporting cycle and trainingProject register, intake, weekly status, and guidance for project leads
  5. Week 12Portfolio status reportPrepared for the monthly governance review
  6. Week 16HandoverTransition plan and 90-day sustainment checklist

Included in this sample set

Operations & Process ImprovementPublic sector14 weeks

Alder County Office of Development Review

In this fictional engagement, an 11-person county team handles about 2,100 permit and plan applications a year. Reviews take a median of 41 days against a 30-day county standard. The engagement redesigns application intake and review using existing staff and systems.

Illustrative results · Week 12

24 daysmedian days from submission to decision (baseline: 41 days)
176pending applications (baseline: 410)
4 daysmedian express lane review time (business days)
17%applications incomplete at submission (baseline: 38%)
  1. Engagement charterDevelopment Review Process ImprovementCharter · 4 pages (opens in a new tab)
  2. Current-state assessmentDevelopment Review: Current-State AssessmentReport · 14 pages (opens in a new tab)
  3. Decision memoReview Process Design and Implementation PlanMemo · 3 pages (opens in a new tab)
  4. Monthly performance dashboardDevelopment Review Performance: Month 3Dashboard · 1 page + definitions (opens in a new tab)
Download four samples (ZIP)

Engagement timeline · 14 weeks

  1. Week 1Charter signedScope, roles, deliverables, and acceptance
  2. Week 3Current-state assessmentIssued for the steering committee
  3. Week 6Decision memoReview lanes and the pilot plan, for the steering committee
  4. Weeks 7 to 11PilotNew lanes on incoming applications; backlog review sessions in weeks 8 and 9
  5. Week 12First monthly dashboardMonth 3, to the steering committee
  6. Week 14HandoffProcedures finalized; decision on permanent adoption

Included in this sample set

Practice Samples

Additional practice samples

These examples include related work for Alder County and Larkfield, along with an operating model board paper for Harbor Lane Community Services.